Human-led use
Clout Index provides behavioural insights and alignment signals to support structured human review. It does not make or automate hiring, promotion, termination, compensation, access, disciplinary, or other consequential decisions.
No sole-basis decisions
Platform outputs, scores, indexes, reports, summaries, and AI-assisted interpretations should not be used as the sole basis for any people decision. Use them alongside interviews, qualifications, work history, manager judgment, role context, and other relevant evidence.
AI-assisted interpretation
Where report interpretation is supported by AI, the feature is intended to summarize report content, explain behavioural patterns, identify areas to explore, and suggest discussion prompts. It is not a recommendation engine and should not be treated as a decision-maker. Nova is scoped to Clout Index assessment and report content. Queries and responses are logged for audit and quality purposes and retained for 12 months. Users should limit Nova queries to assessment-related contexts and should not input personal or sensitive information beyond what the platform already holds about a participant.
Customer responsibilities
Organisations or individuals using Clout Index are responsible for complying with applicable employment, privacy, and anti-discrimination laws in their jurisdiction. Depending on local requirements, this may include providing notices to participants, establishing a lawful basis for processing, conducting bias audits or impact assessments, enabling human review of AI-assisted outputs, and maintaining appeal or grievance processes.
Fair use and subscription boundary
Subscriptions that include broad or unlimited use of Clout Index are still subject to fair use and the agreed customer scope. Organisations must use the platform only for their own employees, workforce participants, or internally authorised participant groups within the agreed organisational boundary. Coaches, consultants, or similar professional users must use the platform only for their own direct clients within the scope agreed with Clout. Using assessments, surveys, 360 feedback, knowledge checks, match, squad, or related workflows for external organisations, third parties, or participant populations outside the agreed scope may be treated as improper use. Clout may review usage from time to time and may require a higher tier, additional fees, restricted access, or subscription cancellation where misuse or out-of-scope use is identified.
Participant transparency
Participants should be informed that their assessment and profile data may be used to generate behavioural insights, reports, and where enabled, AI-assisted report interpretations. Participants should also be told who can access their reports, how to raise data or privacy questions with their Organization or administrator, how deletion requests are actioned through their Program Administrator, and that limited de-identified or aggregated records may remain where permitted for research, product improvement, reporting continuity, or legal reasons.